Privacy Policy

Consent to Recording and Processing

By creating an account or enabling recording features, you expressly consent to Thine collecting and processing audio captured by your device microphone (including always-on if you enable it), transcripts, summaries, speaker tags, and related usage data as described in this Policy. You may withdraw consent at any time in-app (Settings → Privacy) or by emailing [email protected]. If you do not consent, do not enable recording.

• Anonymization/De-identification. Where feasible, we apply masking, hashing, tokenization, aggregation, and removal of direct identifiers to create de-identified data for analytics and service improvement. We will not attempt to re-identify de-identified data and require the same of our processors.
• Your Controls. You can start/stop/pause recording, delete audio/transcripts, opt out of AI model training, and disconnect integrations at any time.
• Bystander/Third-Party Consent. Recording laws vary by state. In "all-party consent" states, you must obtain consent from everyone recorded. Thine provides tools (e.g., visible/audible indicators, banners, consent links/QR, auto-pause) to assist, but you are responsible for compliance.

Scope

This Policy applies to Thine's U.S. mobile apps, websites, and any related devices or features that link to it (the "Services"). It covers information collected from you, from your devices and integrations you connect, and from our service providers.

Information We Collect

How We Use Information

We use information to:

• Provide and improve the Services (recording, transcription, summarization, search, reminders, organization).
• Enable always-on listening (if you turn it on) and safety controls (e.g., auto-pause by app/location, chime/LED indicators).
• Power LLM chats. Our contracts prohibit training on your data and require prompt deletion (e.g., within 30 days) unless you separately consent.
• Speaker recognition/tagging to help you group and find content by speaker (opt-in; disable any time).
• Operate integrations (Calendar/Gmail) you connect.
• Security, fraud, and abuse prevention, and to enforce our Terms.
• Analytics & product development (using aggregated/de-identified data where feasible).
• Legal compliance and responses to lawful requests.

Model Training (Your Choice)

We may use your data to train and improve Thine's models only if you have consented. You can opt out any time in Settings → Privacy or by emailing [email protected]. Opting out stops future training use and does not affect processing strictly necessary to deliver features you request.

Cloud Storage and Locations

We store user data primarily on Google Cloud Platform (GCP) in the United States. Backups and disaster-recovery replicas may also reside in the U.S. Data is encrypted in transit and at rest.

Voice Tagging & Biometric Information

Thine's speaker recognition may create a voiceprint/embedding derived from your recordings.

• Consent. We obtain affirmative consent before enabling voice tagging; you may withdraw any time in Settings.
• Limited Use. Used only to identify speakers across your recordings.
• No Sale/Ads. We do not sell or use biometric data for advertising.
• Retention and Deletion. Delete voice tags/embeddings in-app; we also delete them when you delete your account (subject to legal holds).
• Safeguards. Encryption, segmentation, and role-based access. Where state biometric laws apply, we follow applicable consent, retention, and destruction requirements.

How We Share Information

We share information only as follows:

• Service Providers/Processors. Hosting (GCP), storage, analytics/crash reporting, customer support, and payments—bound to our instructions and prohibited from training on your data.
• AI/LLM Providers. To the extent needed to transcribe, summarize, or answer your chats (e.g., GPT-5), with no training use and time-bound deletion.
• Corporate Transactions. If Thine undergoes a merger, acquisition, or asset sale, data may transfer under this Policy.
• Legal and Safety. To comply with law or protect rights, property, or safety.
• With Your Direction/Consent. For example, when you share a clip or connect an integration.

We do not sell personal information and do not share it for cross-context behavioral advertising.

Retention and Your Controls

• Audio & Transcripts. You can delete any item at any time, or reach out to us at [email protected] for deletion.
• Account Deletion. Request full deletion in Settings or email [email protected]. We delete personal information unless retention is required for legal or security reasons.
• Withdraw Consent. Turn off always-on mic, voice tagging, or model training in Settings → Privacy, or email us; we honor your choice going forward.
• Marketing Preferences. Unsubscribe from non-essential emails via footer links.
• Cookies/Analytics. Manage in your browser; essential cookies are required for core functions.
• Integrations. Disconnect any integration in Settings; revoking access stops new data flows.

Your U.S. State Privacy Rights

Depending on your state (e.g., CA, VA, CO, CT, UT, OR, TX), you may have rights to access, delete, correct, obtain a portable copy, and opt out of sale/sharing/targeted advertising and certain profiling.

How to exercise: Use Settings → Privacy Requests or email [email protected]. We will verify your request (we may need additional info). You may use an authorized agent where permitted. If we decline a request (e.g., cannot verify), you may appeal by replying to our decision; we'll respond with our final determination and how to contact your state AG if you disagree.

California "Shine the Light." We do not disclose personal information for third-party direct marketing. Children/Teens. We do not knowingly sell/share data of consumers under 16.

Audio Recording Law Compliance, Bystanders and Tools

You are responsible for complying with federal and state recording laws. Do not record where prohibited (e.g., private areas or posted "no recording" zones). Do not record if involved parties do not consent to being recorded.

Security

We use administrative, technical, and physical safeguards, encryption in transit/at rest, role-based access, environment segregation, key management, and regular testing. No method is 100% secure. Report issues to [email protected].

Children's Privacy

The Services are not intended for children under 18. We do not knowingly collect data from children under 18. If you believe a child has provided data, contact [email protected] for deletion.

Third-Party Sites and Services

The Services may link to third-party sites/services. Their privacy practices are governed by their policies. Review those before sharing information.

U.S.-Only; International Visitors

The Services are hosted and intended for users in the United States. If you use the Services from elsewhere, you understand your data will be transferred to and processed in the U.S.

State Law Disclosures (California)

We do not sell or share personal information for cross-context behavioral advertising.

Changes to This Policy

We may update this Policy from time to time. We will post updates with a new "Last Updated" date. For material changes, we will notify you via the Services or email.

Contact Us